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Public Service - Handbook

1. Preface

2. Current Status

    1) Specialties
    2) Applications
    3) Efficiency
    4) Commitment

3. About Tri-Service

    1)Mission

  1. Preface TOP

Fast changing modern day living and consumer patterns bring about the urgent need of a more specific and higher standard of medical care in society. To meet the government policy in providing fast and effective service to the public, Tri-Service General Hospital has been actively engaged in various service-oriented activities in order to bring our medical services to a higher level.

Even since our relocation to Neihu, “Tri-Service, At your Service” has been our goal to serve the community. With much improved hardware being added to our hospital facilities as well as intensive training programs, we expect to build a well-rounded medical system to better serve the military and the community.

For your reference, this handbook covers information regarding our administrative functions, medical specialties, available public services, etc. in detail.

  2. Current Status TOP

1) Specialties

Founded in 1967, Tri-Service General Hospital was relocated to the Neihu medical center in the year 2000. On Oct. 1, of the same year, it commenced services to the public. The spacious 41-hectare premises include advanced modern facilities. It is a state run teaching hospital, which carries “medical services,” “medical training” and “research and development” missions. It also extends its medical support and guidance to any military hospital when needed.

There are 56 specialties in Medicine, Surgery, Obstetrics & Gynecology, and Pediatrics sections. Specifically, the Surgery department consists of General Surgery, Colorectal Surgery, Cardiovascular Surgery, Urological Surgery, Thoracic Surgery, Plastic Surgery, Neurosurgery, Pediatric Surgery, Breast Surgery and Breast Reconstruction Consulting; Department of Internal Medicine consists of General internal medicine, Pulmonary Medicine, Cardiovascular Diseases, Gastroenterology, Hematology & Oncology, Infectious Diseases, Nephrology, Endocrinology and Metabolism, Neurology Family Medicine, Occupational Medicine, Allergy Immunology and Rheumatology, Morbid Obesity Special Service, Hospice Palliative Care Clinic, Hemophilia and Thrombolytic Special Service and Smoking Cessation Clinic; Department of Obstetrics and Gynecology, Obstetrics, Reproductive Endocrinology, Gynecology Oncology, Family Planning, General Gynecology; Department of Dentistry, Oral Surgery, Periodontics, Prosthodontics, Operative Dentistry, Endodontics, Oral Diagnostics, Pedodontics and Orthodontics. Other Departments consists of Orthopedics Department, Ophthalmology Department, Otolaryngology Department, Dermatology Department, Psychiatry Department, Pain Management, Physical Rehabilitation, Nuclear Medicine, Radiation Oncology, Radiology Department, and DNA parental appraisal Division, Undersea & Hyperbaric Medicine Department, Family and Community Health Department and Traditional Chinese Medicine Department, Cosmetic Laser Clinic, Pediatric Clinic, Well-baby Clinic.

Other services also available are: Women’s Health Center, Nursing Home, PET Center, as well as the Hemophilia Care and Research Center.

a) Women’s Health Center

To better serve our female population, effective March 2002, multiple health check ups during outpatient visits are offered. Screenings includes Breast check up, Pap smear, and Bone mineral density examination performed by well-trained medical experts with advanced equipment. As such, we devote ourselves to the public as a highly professional, all-around, private, and convenient medical facility.

Women’s Health Check-Up Outpatient Service
Address : 2nd Floor, No. 325, Chenggong Road, Sec. 2, Neihu District, Taipei
Phone Appointment : 886-2-8972-3311 Ext. 88182
Radiation Section (Breast): X-ray, Ultra Sonic, MRI.
Breast Surgery/O&G: MRI, Bone Density, Pap Smear.

b) Nursing Home

In order to provide quality mental and physical care for the elderly, we have established in our Tingjhou branch the well-equipped, well-staffed Sihyuan Nursing Home to serve the invalid elderly.

Sihyuan Nursing Care Home
Address : No. 40, Tingjhou Road, Sec. 3, Jhongjheng Dist., Taipei
Phone Inquiry: 8886-2-2365-9055 ext. 11340, 11342, 11346
Fax : 886-2-2369-6545
E-mail : dow@mail.ndmctsgh.edu.tw


c) Positron Emission Tomography (PET) Center

Since it became available 30 years ago, PET has clinically tested tumors of various kinds in respect to the brain, neck, lymph system, lungs, large intestine, rectum, breast, gullet, pancreas and ovary to give effective, accurate assessment in terms of diagnosis, staging tumor treatment efficacy, and predicting outcome. It also provides valuable information in terms of neurological and myocardial function. It is considered to be one of the most instrumental medical diagnostic tools available in today’s medical environment.

Prior to the grand opening of the PET Center in Taipei in July 2003, we assigned medical professionals to the Mayo Medical Center, the University Of Pennsylvania Medical Center in the United States, and ASAB Medical Center in Korea to be trained and to study this innovative science

The Biographic PET/CT scanner imported from Germany combining the CT Scan and PET technique into one is considered the most important medical invention in the year 2000 according to “U. S. News and World Report”. It is with this sophisticated equipment as well as our well-trained PET team that we proudly and confidently offer our most efficient and best service to the general public.

PET Center
Address : No. 325, Chenggong Road., Sec. 2, Neihu Dist., Taipei
Phone Inquiry: 886-2-8792-1580
Fax : 886-2-8792-2681
Homepage : http://wwwu.tsgh.ndmctsgh.edu.tw/petc/index.htm

Hemophilia Care & Research Center
Founded in September 2003, specializing in Hemophilia care and research and is joint-ventured by Tri-Service General and the Medical Products Division of Baxter. Its aim is to provide medical care and scientific research for the Hemophiliac patient.
i) Medical Care
Providing professional care to include treatment, prevention, and long-term tracking. Medical inquiries to include information regarding the illness, genetic concerns, and counseling. Periodic activities will be held to heighten public awareness to the disease.

ii) Environment
The Center promises professional, high quality medical care to hemophilia patients. Our friendly, comfortable environment puts visitors at ease. To make it more convenient for the patients; appointment, payment, and prescription medicines are handled at the same counter with the advanced “Advoy” monitoring system making all necessary communication easy. Educational Programs are scheduled periodically for patients and families to prepare for their going home upon hospital check-out.

Hemophilia Care & Research Center (HCRC)
Address : 1st Floor, No. 325, Chenggong Road, Sec. 2, Neihu Dist., Taipei
Phone Inquiry: 886-2-8792-3311 ext. 10198
Fax : 886-2-8792-7209

2) Applications

(1)Appointments
In person : full function counters available for appointment & payment.
By automated voice registration system: 886-2-8792-7111, 05:00 - 24:00
By operator : 886-2-8792-7222, 886-2-8792-3311 ext. 88037, 08:00 - 17:00. 
Online : www.tsgh.ndmctsgh.edu.tw
Through ATM: two ATMs are available in the lobby of the outpatient building.


Neihu Main Facility: 325, Chenggong Road, Sec. 2, Neihu Dist., Taipei

Access map  

Transportation
a) Motor Vehicle:Head towards the Sun Yat-Sen Freeway, then exit at the Neihu interchange (exit no.9). Vehicles from the north, please turn left; vehicles from the south, please turn right and drive for approximately 1 km on Chenggong Road.
b) Taipei City Bus:
Suggested Bus Line(s)--Zhi Nan 6, 0 East, 256, 286, 613, 630, 652, Brown 9 (BR 9), and Small 3 (S3). 
Suggested Community Bus Line(s): 28, 240, 278, 284, 617, 645, 646, 903, Brown 1 (BR 1), Blue 20 (B 20), Blue 27 (B 27), 214, and 512.
c) Community Shuttle Bus
Bus Route: Neihu Main Facility→KunYang Station, MRT→SongShan Train Station→Neihu Main Facility
Bus Schedule: Mon to Fri 07:30 to 21:30, every half hour at the Neihu Main Facility(Sat from 07:30 to 12:30 every half hour)
d) Hospital Shuttle Bus
Bus Route: Tingjhou Branch←→Neihu Main Facility
Location(s): Tingjhou Branch(at main entrance on 1st floor of the Jieshou Great Building)
Neihu Main Facility(wait beside main entrance on 1st floor of the Outpatient Department)
Tingjhou Branch: 40, Tingjhou Road, Sec. 3, Jhongjheng Dist., Taipei. :Access map::Transportation
a) 0 South, 1, 10, 30, 74, 208, 236, 251, 252, 253, 278, 291, blue 311, 510, 606, 623, 626, 643, 644, get off at Tai-Power Building stop; hospital is within a five-minute walk.
b) MRT Green Line: Get off at Tai-Power building, or Gongguan; hospital is within five to ten minute’s walk.

(2)Service Hours
Mornings: 09:00 – 12:00, Monday through Saturday.
Afternoons: 14:00 – 17:00, Monday through Friday
Evenings: 18:00 – 21:00, Monday through Friday

3Hospital Shuttle Bus Schedule

3Hospital Shuttle Bus Schedule

From Tingjhou Branch; at the gate of Chieh Shou Building

From Neihu Main Facility; at the side gate of outpatient building

Schedule

Departure

Mon. – Fri.

Saturday

Sunday &

Holiday

Notes

Schedule

Departure

Mon. – Fri.

Saturday

Sunday & Holiday

Notes

1

06:20

V

V

V

Employees have priority

1

06:30

V

V

 

 

2

06:30

V

V

 

Employees have priority

2

08:00

V

 

 

 

3

06:50

V

V

V

Employees have priority

3

08:30

V

V

 

 

4

07:00

V

V

 

Employees have priority

4

09:30

V

V

 

 

5

07:10

V

V

Employees have priority

5

10:00

V

V

 

 

 

6

07:20

V

V

 

Employees have priority

6

10:30

V

V

 

 

7

07:45

V

 

 

First come first served supervised by Hospital security

7

11:00

V

V

 

 

8

08:00

V

V

 

8

11:30

V

V

 

 

9

08:20

V

 

 

9

12:05

V

V

 

 

10

08:30

 

V

 

10

12:20

V

V

 

 

11

08:40

V

 

 

11

12:35

V

V

V

 

12

09:00

V

V

 

12

13:00

V

V

 

 

13

09:20

V

 

 

13

13:30

V

V

 

 

14

09:30

V

V

 

14

14:00

V

 

 

 

15

09:40

V

 

 

15

14:30

V

 

 

 

16

10:00

V

V

 

16

15:00

V

 

 

 

 

17

10:30

V

V

 

 

17

15:20

V

 

 

 

18

11:00

V

V

 

 

18

15:40

V

 

 

 

19

11:35

V

V

 

 

19

16:00

V

V

V

 

20

12:05

V

V

V

 

20

16:30

V

V

V

 

21

12:30

V

 

 

 

21

16:50

V

V

V

First come first served supervised by hospital security

22

13:00

V

V

 

 

22

17:05

V

 

 

 

23

13:30

V

 

 

 

23

17:10

V

 

 

 

24

14:00

V

V

V

 

24

17:15

V

 

 

 

25

14:30

V

V

V

 

25

17:25

V

 

 

 

26

15:00

V

V

 

 

26

17:40

V

 

 

 

27

15:30

V

 

 

 

27

18:10

V

 

 

 

28

16:00

V

 

 

 

28

18:20

V

 

 

 

29

17:00

V

 

 

 

29

18:30

V

 

 

 

30

18:00

V

 

 

 

30

19:00

V

 

 

 

31

18:30

V

 

 

 

31

19:30

V

 

 

 

32

22:00

V

V

V

 

32

20:00

V

 

 

 

33

 

 

 

 

33

20:30

V

 

 

 

 

 

 

 

 

 

 

34

21:30

V

 

 

 

 

 

 

 

 

 

35

23:30

V

V

V

 

Remarks:


1) Shuttle service available to hospital patients, employees, and outpatients for official business, medical records, and physical check up.
2) The No. 1 to 6 buses departing from Tingjhou branch are available to employees only. When empty seats are available one minute prior to departure, at the discretion of security, visitors to the hospital may be allowed to board the bus.
3) Please direct questions concerning shuttle services to Customer Service at 8886-2-2932-9988 at --- Transport Company, or to Mr. Jiang, General Affairs Section, at 886-2-28792ext 7050, 886-2-8792-7229.
4) The above info is up-dated every three months; please check with the information counter if you need a current version.

4Community Shuttle Bus Schedule

From Neihu Main Facility at the side gate of outpatient building

Schedule

Departure

Mon. – Fri.

Saturday

Sunday & Holiday

Note

1

0730

 

 

2

0800

 

 

3

0830

 

 

4

0900

 

 

5

0930

 

 

6

1000

 

 

7

1030

 

 

8

1100

 

 

9

1130

 

 

10

1200

 

 

11

1230

 

 

12

1300

 

 

 

13

1330

 

 

 

14

1400

 

 

 

15

1430

 

 

 

16

1500

 

 

 

17

1530

 

 

 

18

1600

 

 

 

19

1630

 

 

 

20

1700

 

 

 

21

1730

 

 

 

22

1800

 

 

 

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